Shipping policy

Frankly Weave & Extensions Business Hours Are Monday-Friday 8AM-7PM EST Saturday & Sundays-CLOSED. 

How long is processing, shipping, and handling? All orders will take 7-10 business days to be processed. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Domestic Shipping takes 5-7 business days in addition to processing. International Shipping takes 7-10 Business days depending on your location. All Domestic package will be delivered with the USPS. When will my tracking number start to update?
After receiving a tracking email, shipping activity will become available after 24hrs. Please track your Package at www.USPS.com. Your Tracking Number will come to your email via PayPal or via insert email later . Please check your spam folder if you do not receive it in your inbox. If you have not received a tracking number after 5 days from placing your orders, please contact customer service at 929-842-2048.  Can I make changes to my order?
To insure a quick delivery all orders are processed daily. You will be able to make changes to your order via email Insert number within 12 hours of ordering once your payment is complete. May I return my order?
There are no returns or exchanges or refunds. All Sales are final.May I make a exchange?
There are no returns or exchanges or refunds. All Sales are final.Note: We are not responsible for alterations including, but not limited to, color, dye, etc., Frankly Weaves & Extensions virgin hair after you receive your purchase. Frankly Weaves Business Hours Are Monday-Friday 8AM-7PM EST Saturday & Sundays-CLOSEDIf you have any questions or concerns please feel free to Contact Us at add number later during Business Hours M-F 8am-5pm (Eastern Standard Time), Saturday & Sunday- CLOSED.